How does the system handle ghosting by non‑responsive members?

Automated Matchmaking tool

Nothing kills community vibes faster than radio silence. We allow you to set Ghosting Limit to automatically protect the experience.

Ghosting feedback comes from the community itself.

How it works

After every [X] matches, both participants receive a quick feedback form over email asking “How did it the last [X] matches go?”
If Alice reports Bob as “No‑show / never replied”, Bob’s personal Ghosted Reports counter increments by 1.
Once Bob’s counter hits the Ghosting Limit (default = 3 independent reports), the system automatically:
- Benches Bob from future pairings.
- Sends him a polite heads‑up email explaining that multiple partners flagged non‑response and inviting him to rejoin when ready.
- Logs the action in Program → Reports → Ghosting Events so you have full visibility.
Bob (or any benched member) can return anytime by clicking “Rejoin program” in that email or from their personal dashboard—counter resets to 0 on re‑entry.

Customize it

Program dashboard → Settings tab → locate Ghosting Limit.
Enter any number from 1–10 to decide how many unique reports trigger a benching..
Save.

Why this approach?

Encourages peer accountability—members who value the program help keep quality high.
Avoids punishing genuine scheduling mix‑ups; only repeated, reported no‑shows count.
Keeps your community vibe strong by quietly sidelining serial ghosters.

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