How can I control how often community members receive new matches?

Automated Matchmaking tool

Members actually decide their own cadence during signup—but you control the menu they pick from and the schedule that powers it.

Quick answer

Yes! You can let people pick Weekly / Bi‑weekly / Monthly / “Just once” … or remove any option you dislike.
The matching robot wakes up on the day + hour you set and only includes members whose personal timer says “it’s time for a new match”.

Step‑by‑step

Open your Program dashboard → click Edit by hitting the ✏️ icon.
Head to the “Questions” tab. You’ll see a built‑in question called "How often do you want to be matched?".
Remove the options you don't want members to see.
Hit Save and relax—the scheduler takes it from here.

Each member selects their own preference

How it works under the hood

Each signup stores a frequency value (weekly = 7 days, bi‑weekly = 14 days, etc.).
Before creating pairs, the algorithm checks last_matched_at and only picks people whose gap ≥ their chosen frequency.
If you pause the whole program, the timer respectfully stops.

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